Any purchase from this site is provided by Social Vanilla and subject to the following delivery terms:
Social Vanilla reserves the right to change these terms without prior notice before the corrections are published online. We encourage you to review the terms regularly so that you are aware of any corrections.
Your continued use of www.socialvanilla.dk after any corrections have been published will result in your acceptance of the terms, also in their correct form.
Social Vanilla offers you to place your order online or by phone.
You are very welcome to contact us by phone or email. We are happy to advise you before your purchase or if you just need to discuss details with us.
The displayed prices on www.socialvanilla.dk are with or without VAT depending on your country selection, your registered address, and any specified delivery address.
Social Vanilla’s payment page is protected by SSL technology and operated by NETS EASY. Everything you send to NETS EASY is secured against interception en route via SSL technology. This protects you best against misuse of your card.
Right of withdrawal
As a starting point, you have no right of withdrawal on the purchase of food. However, we provide a satisfaction guarantee. This means that if you are not satisfied with the received item, you can return it within 14 days with an explanation of what does not meet your expectations. After that, we will refund your money. Note: Social Vanilla does not cover the return shipping.
Errors and omissions
If the delivered items do not correspond to what you have ordered and the invoice associated with the order, you as the buyer must complain no later than 5 days after the invoice date, otherwise the right to this is forfeited.
Cancellation of your order
If you wish to cancel your order completely or partially, you must contact Social Vanilla without delay via email: email@example.com - be sure to include information about your order number and which order lines you wish to cancel. However, this does not apply to products that are not in stock and that are produced specifically for your order, for example, in unusually large quantities. Your order can only be canceled until your order has been shipped. After shipment, it is not possible to cancel your order.
Special terms apply to ordered items
You should be aware that products on our website that are ordered items are subject to different delivery terms than the items we normally stock. You should pay particular attention to the following:
You cannot withdraw your purchase of products that are not in stock and that are produced specifically for your order, for example, large quantities of a specific item. In such cases, you cannot cancel your order, even if the item or the total order has not yet been delivered to you.
We need to receive your payment before we initiate the production of ordered goods for you. This means that we will deduct the total order value from your payment card already at the time of ordering or receive payment in cash or by bank transfer.
As a general rule, Social Vanilla does not offer price guarantees or price protection. We recommend that you always get a good impression of the market’s offers before placing an order on this site.
Social Food Denmark ApS
Access and use of this site is provided by Social Vanilla ApS and subject to the following terms and guidelines:
By using www.socialvanilla.dk, you accept the following terms, which will become effective immediately upon your first visit to www.socialvanilla.dk. If you do not wish to be bound by the following terms, please do not use www.socialvanilla.dk.
Social Vanilla ApS may wish to adjust the terms and will announce the changes on this page.
Your use of www.socialvanilla.dk
It is not allowed to copy, reproduce, republish, download, post, publish or otherwise use content found on www.socialvanilla.dk EXCEPT for your own personal, private non-commercial use.
You agree to use www.socialvanilla.dk only for lawful purposes and in a manner that does not infringe or prevent anyone else's use of and enjoyment of www.socialvanilla.dk. Prohibited behavior includes harassment or offensive behavior towards any person and preventing normal dialogue within Social Vanilla's framework.
Disclaimer and limited liability
All content on www.socialvanilla.dk, including information, names, images, logos and icons relating to or relating to any of Social Vanilla's products or services (third party included) is provided as is without any warranties, implied or explicit, in relation to satisfactory quality, suitability for a particular purpose, compatibility or security.
Under no circumstances can Social Vanilla ApS be held liable for losses attributable to (a) loss of data; (b) loss of revenue or expected earnings; (c) loss of business opportunity; (d) loss of goodwill or reputation; (e) loss suffered by third parties or; (f) any indirect, consequential, special or extraordinary damage that may arise from the use of www.socialvanilla.dk.
Social Vanilla ApS does not guarantee that the website's functions or its content are flawless or will function uninterrupted.
All names, images, logos identifying Social Vanilla or third parties and their products and services are all subject to copyright, design rights, trademarks and the like.
PROCESSING AND STORAGE OF PERSONAL DATA
In connection with ordering goods placed on www.socialvanilla.dk, it is necessary to collect certain information, such as name, addresses, telephone number and email address for the purchaser. This information is neither resold nor shared with third parties by Social Vanilla, and this data is stored in accordance with both Danish and Norwegian legislation in the field.
Social Vanilla does not store any of your payment card information. Information is exchanged through an encrypted connection with the acquirer. Social Vanilla does not have access to your card information.